Why Silkron Devices?

Our team has thoroughly conducted an extensive and comprehensive series of tests, evaluating the device across a wide range of test cases to ensure optimum functionality in every scenario. Each test had been designed to push the device to its limits, assessing its responsiveness, accuracy, and overall performance under various conditions.

We have performed prolonged marathon testing to further validate the seamless integration between the device and the software. These extensive tests simulate real-world operating environments, ensuring that the system functions smoothly, efficiently, and reliably under continuous usage. By replicating real-life scenarios, we have been able to identify and resolve any potential inconsistencies, ensuring that the device delivers optimal performance in actual deployment.

Furthermore, the hardware and its low-level firmware have undergone meticulous fine-tuning and optimization in close conjunction with Vendron software. This synchronized approach ensures that all components work in perfect harmony, maximizing efficiency and stability. Every aspect of the hardware has been refined to enhance performance and provide an exceptional user experience.

Initially, other compatible and comparable devices may appear to be cheaper for their lower initial purchase price. However, when considering the long-term benefits and total costs of ownership, Silkron device proves to be more economical and cost-effective. Due to the less downtime of machines, less maintenance and support time and labour incurred, added with the comprehensive Silkron support for both hardware and software, it eliminates any hidden costs that otherwise could quickly accumulate and ultimately increase the overall cost over time. Operating with Silkron devices maximizes the revenue-generating uptime for the machines achieving better return on investment and gives the operator greater peace of mind.

The operator benefits from the convenience of having a single point of contact for both the device and software, ensuring a seamless experience. This approach simplifies communication, troubleshooting, consultation and support, allowing for faster response times and more efficient issue resolution. The operator can reduce the risk of communication, delays, or compatibility issues.

On the other hand, if the operator uses a 3rd-party compatible device, they will be required to manage separate suppliers for the hardware and components, significantly increasing the complexity of their operations. This means the operator will need to coordinate with the different hardware manufacturers, each with their own policies, support teams, and service agreements. Any technical issues that arise may require back-and-forth troubleshooting between different hardware suppliers, potentially leading to longer downtime and higher maintenance costs.

Time is one of the most valuable resources, and our Silkron device is specifically designed to help customers save time by eliminating unnecessary complexities. When using a Silkron device, operators do not have to spend hours assessing compatibility with third-party hardware, researching technical specifications, or troubleshooting potential issues. They can focus on their core operations rather than getting caught up in technical compatibility challenges continuously along their long term operation. With its built-in recovery partition (applicable to Windows-based devices), in the cases of corrupted system or irrecoverable conditions, Silkron device can be restored to its original factory settings and software states in a short period of time.

Beyond saving time, our Silkron device offers a plug-and-play experience with built-in compatibility. Customers do not need to worry about purchasing additional cables, adapters, or missing components to establish a stable connection. Our products are engineered to integrate flawlessly, providing smooth functionality with stability and reliability in the long run, without the risk of technical conflicts. This level of integration not only enhances convenience but also reduces the long-term costs associated with purchasing extra accessories, dealing with connectivity issues as well as draining precious support and maintenance resources.

Silkron team will always be ready to assist your needs in smart vending and unmanned retail solution. We have a completed smart vending and automated retail products, services and solutions powered by our Vendron platforms from the Vendron embedded software powering the vending machines, Vendron Cloud services for remote managability, Vendron Platform API for 3rd-party integration and expandability to Vendron GO mobile app to meet the specific and individual needs of the unattended retail customer. Silkron has established a ecosystem of machine OEMs, system integrators and channel partners to provide total and comprehensive solutions covering all ends in different parts of the world to the vending machine operators, retailers, advertisers, investors, consumers, consumer brands and so on.