Smart Vending & Automated Retail
From the old days till the current age of artificial intelligence (AI), the retailers, vending operators as well as businesses in retail and various industries have been always seeking ways to increase revenue stream, to enhance profitability, to optimize their operating costs, and to maximize their return on investment (ROI) of their operations, retail outlets, restaurants, vending machines as well as any other business and industrial operations. Vending operators want the sales of their vending machines up in transactions and amount. They wish to scale up their vending operations with efficient and cost-effective management having the aim to grow their vending business with continuous long-term profitability. The retailers are also looking for solutions to minimize missed revenue opportunities for their existing operation such as not able to operate round-the-clock, insufficient stocks for sale, unexpected machine breakdowns, etc. As in most businesses, human-dependency is one of the trickiest problems ought to be solved and mitigated from time to time. Besides, the retailers also demand improved efficiency and lower cost of their operations amidst the challenges in the on-going global and local market situations.
Silkron smart vending in year 2012
Silkron® Smart Vending and Automated Retail software platform, collectively known as Vendron platform, comprises of 5 pillar components:
- Vendron® software, a versatile and stable smart vending software running in the machine on Android and Windows, compatible with various types and manufacturers of vending machines globally
- Vendron® Cloud, a smart vending remote manageability cloud service
- Vendron® Platform API, for third-party integration and scalability on smart vending and automated retail platform
- Vendron® Go, mobile app for the smart retail experience at the consumer’s fingertips
- Vendron® Op, mobile app for the smart vending operation management for the operator crews on the move
It enables the smart vending machines, industrial vending lockers, smart fridges, interactive self-ordering kiosks and all other autonomous retail equipment to be empowered with and capable of the following smart vending features and
functionalities for the most of unattended retail experiences.
Touchscreen and Touchless Interactivity
User interactivity on touch screen vending machines attracts more attention while being very appealing to the potential customers of unattended retail, thus increase sales of the products. It allows the consumers to view the product information, nutritions and details in digital content before buying, and to purchase more items within a single transaction with the shopping cart, thus increase the transaction amount and volume. Consumers with hygienic concerns can also interact with the smart vending machines in contactless and touchless ways.
Digital Signage and Advertising
The adoption of digital signage will generate a new source of advertising income for vending operators, leveraging on the high-traffic locations of the smart vending machines, unattended payment kiosks, and other automated retail equipment. Targeted ads can be displayed based
on the locations, sales history as well as the user’s demographics of the smart vending machines, touch screen vending machines and food ordering kiosks with proof of plays. Ready with programmatic ads, the vending operators of Silkron-powered smart vending machines can effortlessly reap the untapped potentials of their vending venues.
Cash & Cashless Payments
Accepting wide range of payment options including cash and cashless payments such as debit/credit cards, NFC and mobile payment, e-Wallet, loyalty points including employee points and so on provides convenience to the customers and indirectly promote more sales, besides encouraging the sales of higher value items. It also provides the freedom of choice to the vending operators to make use of the unattended payment gateways that are most favorable in terms of transaction costs.
Video Analytics & Audience Measurement
With video analytics powered by vision AI, the smart vending machine plays ads and promotes products based on the viewer's demographics such as gender and age group. When customers approach the smart vending machine
or self-ordering payment kiosk, Silkron's video analytics function can also make recommendations based on their detected gender and age groups, or the sales history
for cross-selling and upselling purposes. At the end of the days, it also collected large anonymous data that are mapped to the genders, age groups, user emotions and so on for other value-added analytics and AI machine learning, all of which are compliant to the general data protection and privacy regulations.
Hardware Independent & Machine-agnostic
Vendron smart vending software platform is independent of hardware and manufacturers, and machine-agnostic, meaning that it is compatible and can be used across all different types of
vending machines made by different manufacturers from different parts of the world. This puts the freedom of choices onto the hands of the vending operators and retailers to find the vending machines and retail automation that fit their desired requirements, budget, quality expectation, products to sell, locations to deploy and so on. It also allows them to deploy and manage all different vending machines and unmanned retail on a scalable and reliable software platform with a single login in long term while continue to scale and grow their vending and automated retail business. This is crucial especially when the operator would like to expand their business to achieve higher revenue growth to sell more different types of products and to explore more different types of locations, without being bound to a limited range of vending machines and hardware.
Remote Manageability & Telemetry
Over the internet, Vendron Cloud and Vendron Op mobile app provide the remote manageability and telemetry of the connected vending machines and self-ordering kiosks. Software updates and content management for digital signage, interactive screen content and themes can be accomplished remotely and securely for
any number of smart vending machines, touch screen vending machines, smart fridges, smart lockers, payment kiosks, self-service washing machine and various types of retail automation. It allows the vending operators and retailers to remotely manage the large fleet of their machines from anywhere, monitor your live sales and track inventory stock status, manage and update the product pricing, photos and details, schedule automated price changes, manage promo codes, track product expiry, upload and schedule the video signage content to play on the machines and view the actual playlogs, smart kitting and route planning for stock replenishment, manage warehouse and transit stocks, various comprehensive reportings and data analytics and so on. For effective and optimum vending management especially for large-scale operation, Silkron smart vending platform helps the operators to plan, assign, track and monitor the services and tasks for the operation crews, who will gain service points for tasks accomplished which can be leveraged to promote the crew performance.
Smart Vending & Automated Retail Ecosystem
Vendron smart vending & automated retail software platform creates an ecosystem for the smart vending and unattended retail operating environment and connects each partners in the value chain. It enables the participation of various ecosystem partners in the operation, to interact with each others on the same scalable platform. Vendron smart vending ecosystem builds values for all parties in a given market by engaging more consumers, simplifying operating processes, and enable unlimited scalability, flexibilities and possibilities in smart vending and autonomous retail environment. It also encapsulate multiverse of functionalities to fulfill the needs of various perspectives. Through various different channels, the ecosystem partners from vending machine manufacturers, landlords (the owner of the locations where vending machines are deployed), restock teams, service crews, managers, advertisers to consumers interact, operate and access with different roles and access rights, to a multitude of diverse functionalities including various unattended payments and identifications, social media, interactive content, advertisement, API and all variety of existing and new functions in the future.
Smart vending technologies have been deployed into various types of vending machines, use cases and applications to serve the needs of different industries:
Fresh Flower Vending Machine
Fresh Flower Vending Machine (also for fresh fruits and fresh produces too)
[ Read More ]
Interactive Smart Vending : Vendron Sales User Interfaces (UI)
Vendron smart vending platform provides a variety of User Interfaces (UI) to meet different needs of clients from different retail businesses and industries.
[ Read More ]
What is Smart Vending Machine
Smart Vending Machine is vending machine that encapsulates the application and integration of emerging technology with the objectives to enhance the user experience and the effectiveness of the operation
[ Read More ]
Vendron New Cashless Payment Integrations
We’re excited to announce that Vendron, our smart vending software solution, now supports Satispay and Yappy, two of the most popular and widely used cashless payment platforms in Italy and Panama.
[ Read More ]
-16.png)
Vendron Operator Mobile App
Revolutionizing Vending Management: Vendron Op's Mobile App Puts Control at Your Fingertips
[ Read More ]
Importance of Machine Agnostic in Smart Vending Software
Vendron® software with Machine Agnostic platform & Hardware-independent provides freedom for operators to choose their desired automated retail machines that fit their needs.
[ Read More ]
Stock management at any time and anywhere.
Stock management has never been so easy on smart vending machine operations. The Internet of Things allows operators to access every stock information at any time and anywhere!
[ Read More ]
Smart Vending Machine support Value Added Services
Smart Vending Machine now can also support value-added services such as bill payments, top-up or reload services.
[ Read More ]
Silkron Smart Vending ~ Vendron Devices
There are 4 main types of Vendron devices provided by Silkron, namely Vendron Box, Vendron Box Core 4C, Vendroid Box, and Vendroid All-in-One Screen.
[ Read More ]
Employee Point Payment with Mobile Application : Vendron GO
Using employee points to make purchases in workplace vending does not require employees to spend a single cent. It can be used as employee subsidization and welfare.
[ Read More ]
Simple UI with Multiple Purchase Cart Feature and Cashless Payment
Select, scan, grab and go. Have you thought about how simple the process can be to purchase a product from a vending machine?
[ Read More ]
Smart Vending Machine With Customer Automated Verification Solutions
Our partners Optimal Station and CAV presented Automated Verification solutions at The NAMA Show 2022 take place at McCormick Place, Chicago on 6 to 8 April 2022.
[ Read More ]
Up To 29 Cashless Payment Brands Around The World Supported In Vending Machine
Vendron supports cashless payment from various countries which including Malaysia, China, United States, Singapore, Thailand, Indonesia, Switzerland, India, South America and more.
[ Read More ]
Scan, Grab and Go with Vendron GO app : A Mobile Vending Solution
Vendron Go is a mobile vending application that enables users to purchase items from Vendron powered vending machines without hands-on operating on the machine.
[ Read More ]
Vending Machines in Office, Factory and Workspace
Why do you need a vending machine in your workplace?
[ Read More ]
What is driving Vending & Automated Retail?
Consumers nowadays do expect a certain level of convenience and efficiency during their shopping experiences. Retail with vending solutions do offer the key aspect to the customers which is appreciated in today’s busy and hectic world.
[ Read More ]